![]() ![]() Try the methods from the following Microsoft Knowledge Base articles, as appropriate for the version of Outlook that you're running:Ģ652320 "Outlook not responding" error or Outlook freezes when you open a file or send mailĢ695805 How to troubleshoot performance issues in Outlook 2010ĩ40226 How to troubleshoot performance issues in Outlook 2007Ĭlick Outlook Advanced Diagnostics, and then click Run when you are prompted by your browser. Test to learn whether the issue is resolved. For more information, see the following Microsoft Knowledge Base article:Ģ625547 How to install the latest applicable updates for Microsoft Outlook (US English only) ![]() Make sure that the latest updates for Outlook are installed. To troubleshoot this issue, follow these steps: This includes issues that affect your local proxy server, firewall, or Internet service provider. If other customers are experiencing the issue, the issue should end when the service-interrupting event is resolved.Īlso, determine whether any local network issues might be causing the problem. In this case, sign in to the Office 365 portal by using your administrator credentials, and then click service health to determine whether other customers are experiencing the same issue. This issue may be caused by an Exchange Online server issue. Installed a standalone Outlook 2016, and the Office 2011 suite is still active.Outlook is retrieving information from the server ![]() It keeps freezing, spinning the wheel of death, and restarting. ![]() Every 5th or 6th email sent has an error, and gets sent back to my drafts. Email under a certain category created in the Inbox was gone (folder empty), and was found in the trash folder.ģ. Certain categories disappeared and old emails that were moved to other folders or deleted came back. I will list a few of their stated issues.ġ. Upon syncing back to the exchange server, they started having numerous problems with data, latency issues and freezing. Process, but after the latency issues I removed and re-setup their email accounts. I initially, just automatically allowed the import of Outlook 2011 data during the install I was upgrading a few clients from Outlook 2011 for MAC to Outlook 2016 for MAC, and afterwards they complained about Outlook being very slow after each function. ![]()
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